Welcome to the NEW TOYS COLLECTIVE Store!
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    FAQ

    HOW TO SHOP ONLINE?

    Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Cart by clicking the "Shopping Cart" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.

    HOW DO I CHECKOUT?

    Once you are ready to checkout with the items in your shopping bag, click on the Checkout button in your shopping cart.

    WHICH PAYMENT METHODS DO YOU ACCEPT?

    We accept PayPal and all Credit Card transactions through PayPal

    ITEM AVAILABILITY

    The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.

    DO YOU HAVE SIZING INFORMATION?

    We try to include as much accurate sizing information for each product as possible.

    HOW CAN I TRACK MY ORDER?

    You will receive an order confirmation once your order has been successfully transmitted. If you have not received your order in 10 working days in Australia, or 45 working days overseas please contact us.

    WHEN WILL MY ORDER WILL SHIPPED?

    Depend on what time you order your order will be shipped the same day via Australia Post or the next day at the latest.

    YOU DON'T HAVE MY SIZE! CAN I ORDER IT?

    Sorry but we printed limited stock and we are in very high demand. Please sign up to our e-mail at the bottom of the page and be notified when the next drop arrives.

    MY QUESTION IS NOT ANSWERED HERE.

    Jump on the contact page and send us an e-mail!